This Privacy Policy explains how Clear Day handles personal data in connection with its residential and office cleaning services, including move-in and move-out cleaning, website inquiries, and related service coordination.
Subject to legal limits, you may ask to access, correct, update, or delete certain personal data, and you may object to or restrict some processing where applicable. We may need to verify your identity before acting on a request.
To make a privacy request, use the contact details in this policy and describe the data or issue involved. We may ask for information needed to confirm your identity, protect against unauthorized disclosure, and determine the scope of the request.
We retain personal data for the period necessary to manage inquiries, complete bookings, provide services, resolve disputes, maintain business records, and meet legal or tax obligations. When data is no longer needed, we delete it or anonymize it where practical.
The updated version will apply from the date it is posted on the website unless a different effective date is stated. Where a change is material, we may provide additional notice through the website or by direct communication if appropriate.
We use personal data to respond to inquiries, prepare quotes, confirm scope and access details, schedule appointments, carry out cleaning services, process payments, manage handover records, maintain business operations, improve website performance, and meet legal, accounting, and dispute-resolution obligations.
We may share data with payment processors, communication providers, website hosting or technical support services, and other operational partners that help us manage bookings, payments, scheduling, and site functionality. These parties are expected to handle data under appropriate confidentiality and security obligations.
Personal data may be shared where necessary to comply with legal obligations, respond to lawful requests, protect rights or safety, or support fraud prevention and recordkeeping requirements. We limit such disclosures to what is reasonably necessary in the circumstances.
We may collect identification details, contact details, property and access information, service preferences, appointment records, payment-related information, and any photos or notes you choose to provide about the property condition. We may also retain correspondence and basic technical data from website use.
We receive data from website forms, phone or email communications, booking and scheduling interactions, payment handling, and information shared during property condition review or completion handover. Some technical data is collected automatically when the website is used.
Cookies may include session cookies for site function, preference cookies to remember settings, and analytics or performance cookies to understand how the site is used. These cookies are used for operation, convenience, and service improvement, and are not intended to identify you beyond what is necessary for those purposes.
You may manage cookies through your browser controls and, where available, any on-site preference tools. Disabling certain cookies may affect form submission, session continuity, or basic site performance.
